Device Compatibility
Delivery of assessments is via a lockdown browser from Respondus. The lockdown browser is a client application that is INSTALLED to a local computer for test security.
The Following Devices are NOT Compatible:
- Chromebooks,
- eReaders,
- iPads, and
- Virtual Machine Terminals
Operating System:
- Windows 10 & 11 (64-bit)- “S mode” and “SE” are not compatible
To see if a device is in “S” mode or “SE”, select Start > Settings > System > About
- MacOS 10.15+
Firewalls:
Corporate firewalls (including VPNs) or proxies often cause this delivery method to fail. We recommend testing on a personal computer. Corporate-issued devices generally have more restrictions that may prevent successful delivery. Please take your exam in a setting without a corporate firewall.
RAM:
Display:
- If using an external monitor, you must close your laptop and use an external keyboard, mouse, and webcam.
- Multiple monitors are forbidden.
- Touch screens are strictly forbidden (tablets are strictly prohibited, unless they have a physical keyboard and meet the operating system requirements)
Supported Internet Browsers:
- The newest versions of Microsoft Edge, Safari, Chrome, and Firefox, for web registrations or downloading the secure browser
- Browser Settings: Internet Cookies must be enabled
Internet Connections:
For optimal performance, a reliable and stable connection speed of 6 Mbps down and 3 Mbps up is required.
- We recommend testing on a wired network as opposed to a wireless network.
- If testing from home, ask others within the household to avoid internet use during your exam session.
