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How to Write Effective Business English by How to Write Effective Business English gives guidance to both native and non-native English speakers on how to express yourself clearly and concisely. With case studies and real-life examples that demonstrate how English is used internationally in business, and full of ideas to help you get your communications right first time, How to Write Effective Business English sets the scene for describing the benefits of good Business English, ideal for multinational companies where communication is a priority. For native English speakers, it may mean un-learning things you were taught at school and learning how to save time by getting to the point more quickly in emails; for elementary to immediate English speakers, it focuses on the areas that are easy to get wrong. How to Write Effective Business English draws on the author's wealth of experience, using real-life international business scenarios to develop your skills and provide you with some answers that even your boss might not know. You will learn a system to help you quickly and easily write emails, letters, CVs and more. Featuring sections on punctuation and grammar, checklists to help you assess how you are getting on before moving on to the next stage and now with a new chapter on how to write effectively for social media, How to Write Effective Business English has been praised by both native and non-native writers of English as an indispensable resource.
The Language of Technical Communication by "The Language of Technical Communication" has a dual objective: to define the terms that form the core of technical communication as it is practiced today, while predicting where the field will go in the future. The choice of terms defined in this book followed two overarching principles: include all aspects of the discipline of technical communication, not just technical writing, and select terms that will be relevant into the foreseeable future. "The Language of Technical Communication" is a collaborative effort with fifty-two expert contributors, all known for their depth of knowledge. You will probably recognize many of their names, and you will probably want to learn more about the ones who are new to you. Each contributed term has a concise definition, an importance statement, and an essay that describes why technical communicators need to know that term. You will find well understood terms, such as content reuse and minimalist design, alongside new terms, such as the Internet of Things and augmented reality. They span the depth and breadth, as well as the past and future, of technical communication.
Bids, Tenders and Proposals by Bids Tenders and Proposals is a practical guide to winning contracts and funding through competitive bids, proposals and tenders. Written in a clear, accessible style using examples and checklists from real-life winning bids and tenders, this book explains how to create bids that are outstanding in both technical quality and value for money. This fully updated fifth edition extends the scope and content of the book, making it suitable for established contractors as well as anyone who needs to put together a bid for business or funding.This timely new edition covers the 2015 EU regulations for proposals, bids and tenders, including the latest regulatory changes to ensure that the reader has the most current guidelines. It also includes new content on bidding for contract opportunities in international markets and information resources to support bids. Bids, Tenders and Proposals provides fully up-to-date best practice and is essential reading for anyone involved in tendering for new business.
Business Writing for Dummies by Business writing that gets results The ability to write well is a key part of your professional success. From reports and presentations to emails and Facebook posts, whether you're a marketer, customer service rep, or manager, being able to write clearly and for the right audience is critical to moving your business forward. The techniques covered in this new edition of Business Writing For Dummies will arm you with the skills you need to write better business communications that inform, persuade, and win business. How many pieces of paper land on your desk each day, or emails in your inbox? Your readers-the people you communicate with at work-are no different. So how can you make your communications stand out and get the job done? From crafting a short and sweet email to bidding for a crucial project, Business Writing For Dummies gives you everything you need to achieve high-impact business writing. Draft reports, proposals, emails, blog posts, and more Employ editing techniques to help you craft the perfect messages Adapt your writing style for digital media Advance your career with great writing In today's competitive job market, being able to write well is a skill you can't afford to be without-and Business Writing For Dummies makes it easy!
Writing Online by Online writing plays a complex and increasingly prominent role in the life of organizations. From newsletters to press releases, social media marketing and advertising, to virtual presentations and interactions via e-mail and instant messaging, digital writing intertwines and affects the day-to-day running of the company - yet we rarely pay enough attention to it. Typing on the screen can become particularly problematic because digital text-based communication increases the opportunities for misunderstanding: it lacks the direct audio-visual contact and the norms and conventions that would normally help people to understand each other. Providing a clear, convincing and approachable discussion, this book addresses arenas of online writing: virtual teamwork, instant messaging, emails, corporate communication channels, and social media. Instead of offering do and don't lists, however, it teaches the reader to develop a practice that is observant, reflective, and grounded in the understanding of the basic principles of language and communication. Through real-life examples and case studies, it helps the reader to notice previously unnoticed small details, question previously unchallenged assumptions and practices, and become a competent digital communicator in a wide range of professional contexts.
Corporate Value Creation by A detailed crash course in business management for value creation Corporate Value Creation provides an operations framework that management can use to optimize the impact decisions have on creating value by growing revenue and profitability. Designed to assist professionals without a strong business or financial education, this book provides a thorough understanding of the qualitative and quantitative aspects of managing a business for the purpose of value creation. Readers will find detailed information on financial reports, valuation, modeling and forecasting, and more, including discussion of best practices that functional management can embrace to leverage performance. The final chapter reviews key concepts and helps the reader tie them all together by using a step-by-step approach to build or modify a business plan that includes a complete set of financial statements. In addition, each chapter includes case studies or exercises so that the reader can practice using the material covered in the chapter. Corporate Value Creation can also be used as a handbook for managers who are looking for information on specific topics that range from developing financial statements to manufacturing management, to internet marketing and much more. In most cases, individual topics can be reviewed without reading the entire book. Finally, for the manager who wants to quickly understand what's involved in running a successful business, each chapter begins with the key takeaways from that chapter in a section called "Nuggets". Fundamentally, creating value is as simple as making more money - but therein lies the rub. Effective management of business growth involves a complex interplay of productivity, capital, debt, and margins, and finding the most efficient balance can be challenging. For managers who need a deeper understanding of the forces at work, Corporate Value Creation is a thorough, detailed guide but it is also valuable for managers who are looking for information on a specific topic or simply wanting to understand at a high level what's involved in running a successful business.
Implementing Enterprise Risk Management by Overcome ERM implementation challenges by taking cues from leading global organizations Implementing Enterprise Risk Management is a practical guide to establishing an effective ERM system by applying best practices at a granular level. Case studies of leading organizations including Mars, Statoil, LEGO, British Columbia Lottery Corporation, and Astro illustrate the real-world implementation of ERM on a macro level, while also addressing how ERM informs the response to specific incidents. Readers will learn how top companies are effectively constructing ERM systems to positively drive financial growth and manage operational and outside risk factors. By addressing the challenges of adopting ERM in large organizations with different functioning silos and well-established processes, this guide provides expert insight into fitting the new framework into cultures resistant to change. Enterprise risk management covers accidental losses as well as financial, strategic, operational, and other risks. Recent economic and financial market volatility has fueled a heightened interest in ERM, and regulators and investors have begun to scrutinize companies' risk-management policies and procedures. Implementing Enterprise Risk Management provides clear, demonstrative instruction on establishing a strong, effective system. Readers will learn to: Put the right people in the right places to build a strong ERM framework Establish an ERM system in the face of cultural, logistical, and historical challenges Create a common language and reporting system for communicating key risk indicators Create a risk-aware culture without discouraging beneficial risk-taking behaviors ERM is a complex endeavor, requiring expert planning, organization, and leadership, with the goal of steering a company's activities in a direction that minimizes the effects of risk on financial value and performance. Corporate boards are increasingly required to review and report on the adequacy of ERM in the organizations they administer, and Implementing Enterprise Risk Management offers operative guidance for creating a program that will pass muster.
Fundamentals of Enterprise Risk Management by One thing that will never change about the business world is the presence of risk. But risk management has changed dramatically since the 2008 financial crisis. . .and new developments in technology and communications demand up-to-the-minute approaches for defending against threats—and seizing opportunities. Extensively updated, the second edition of Fundamentals of Enterprise Risk Management examines the latest technologies such as Riskonnect and High Tech Electronic Platform (HTEP), and helps readers recognize both internal and external exposures, understand crucial concepts such as risk mapping and risk identification, and align risk opportunities with their organization’s business model. Packed with practical exercises and fresh case studies from organizations such as IBM, Microsoft, Apple, JPMorgan Chase,and Sony—as well as new material on topics including the new role of Risk Owner, cutting-edge collaboration methods, and the upside of risk—this critical guide provides readers with the tools and information they need to keep their organizations as blissfully risk-free as possible.
Contemporary Issues in Bank Financial Management by Contemporary Issues in Financial Services special edition includes studies by the University of Malta, MSc Banking and Finance graduates and the respective lecturers, on financial services within particular countries or regions and studies of particular themes such as credit risk management, fund management and evaluation, forex hedging using derivatives and sovereign fixed income portfolios.
The International Business Environment by Managers and executives who work in international trade and foreign direct investment are acutely aware of the importance of the governmental, intergovernmental, and systemic factors that regulate, facilitate, and/or complicate the conduct of international business (IB). But most managers and executives have limited or no expertise in these factors, which are referred to collectively as the IB environment. Also, because the IB environment is a socio-political-economic construct that is governed by non-business disciplines (which include international relations, international law, sociology, and cultural anthropology), it can be difficult for managers and executives to access usable information on the elements of the IB environment. The International Business Environment: A Handbook for Managers and Executives addresses both of these conditions by providing managers and executives with concise and incisive information on each of the elements of the IB environment. The elements covered in the book include tariff and non-tariff barriers, anti-dumping duties, subsidies and countervailing duties, entry and post-entry barriers to foreign direct investment, political risk, the General Agreement on Tariffs and Trade and other global instruments, the World Trade Organization and other global mechanisms, regional trade blocs (which include free trade areas and customs unions), bilateral trade and investment agreements, the conflict of laws, dispute settlement mechanisms, and systemic and cultural differences. The book also explains related terms, concepts, principles, and practices. The book relies primarily on original source materials; makes extensive use of examples; and can be used as a text in corporate seminars, executive development programs, and MBA programs.
Global Business Ethics by Corporate social responsibility, sustainability and acting ethically are all accepted business aims, but their meaning and implementation in a global context is far less clear-cut. Global Business Ethics cuts through the confusion to provide a coherent basis for ethical decision-making within the complications of the international business landscape. Underpinned by theory and including worked-through examples of ethical dilemmas and their solutions, this textbook will guide the reader beyond theory to real-world business decisions. Practical tools such as decision trees and suggested principles to apply in dilemma situations give readers the skills and confidence to tackle the ethical challenges they face. Global Business Ethics offers a unique working code of ethics provided as a model with guidance to readers for adaptation and implementation. Case studies include: Walmart, Hershey's, Citibank, Ford, Nike, Johnson & Johnson, Harley-Davidson, The Body Shop and Procter and Gamble.A chapter on the legal aspects of ethics provides clear guidance on the complex relationship between law and ethics in international business. The final part takes an in-depth look at the practical application of ethics in business life. Covering all the major theories of ethics, including an examination of the role of quantification of ethics, Global Business Ethics demonstrates how their principles can be applied to inform better business decisions.
Emerging Markets by The traditional dominance of international markets by companies from the US, Western Europe and Japan can no longer be taken for granted. Emerging market economies, from the powerhouse Chinese economy (set to pass the US in national income by 2020) to dynamic players such as Mexico, South Africa and Indonesia, are rapidly changing the competitive landscape. Companies who can successfully enter these emerging markets may reap rewards and benefits from cost reductions and market opportunities. By understanding their positioning in the global continuum of companies and customers - the global value chain - businesses can build their strategies for better competition, more effective resource allocation and cost reduction, and heightened awareness of risks and benefits. Packed with in-depth case studies of multinationals from both sides of emerging markets, including Accenture, Walmart, Google, Nike, Novartis, PetroChina, Embraer, Tata Group and FEMSA, Emerging Markets is essential reading for anyone wanting to understand the new competitive landscape and how to maximise their business opportunities there.
Bridging Organization Design and Performance by Five practical steps to enhance organization effectiveness on a global scale Bridging Organization Design and Performance is a handbook for leaders looking to enhance the success of their organizations and themselves. Companies that compete globally require organizational operating models as robust as their strategies. Many companies have created elegant designs and consider their worldwide, matrix organizations sources of competitive advantage. However, the reality is that these complex structures bring many challenges and senior executives are often frustrated by the difficulties of delivering growth in organizations that span numerous brands, products, and geographic regions. After working closely with over twenty large US and Europe based global companies during the past decade, Gregory Kesler and Amy Kates concluded that the problem is not in the fundamental design of these operating models. The matrix is not going away. The challenge is to effectively and completely activate the organization to deliver the strategy. This book shares the five practical actions that bring complex organizations to life and help companies gain sustainable results from their global operating models.
International Business Basics by Importing, exporting, buying or selling parts and services? businesses of all kinds, including start-ups and small businesses, are becoming more active outside their home countries--often by necessity. If you want to take your business global, you must do your homework, get advice, make connections, and be aware--and wary--of the risks you face. Every element in your original business plan will need to be reconsidered as you target international markets. International Business Basics, the sixth title in the best-selling Crash Course for Entrepreneurs series, gives you the vital information and insights you need to: Learn about cultural issues Successfully enter new markets Ensure you get paid and are protected Make the most of support from trade and governmental agencies Secure funding Deal with real estate and logistics Capitalize on immigration trends Manage at a distance Open your mind to being flexible, creative, and resourceful in the face of sometimes puzzling and ever-changing challenges Learn from the successes and mistakes of these serial entrepreneurs who have real-world experience in many diverse countries and business sectors. International Business Basics will reduce your learning curve and help you succeed, even in your first stages!
Indefensible by Although there is often opposition to individual wars, most people continue to believe that the arms industry is necessary in some form: to safeguard our security, provide jobs and stimulate the economy. Not only conservatives, but many progressives and liberals, support it for these reasons. Indefensible puts forward a devastating challenge to this conventional wisdom, which has normalised the existence of the most savage weapons of mass destruction ever known. It is the essential handbook for those who want to debunk the arguments of the industry and its supporters: deploying case studies, statistics and irrefutable evidence to demonstrate they are fundamentally flawed, both factually and logically. Far from protecting us, the book shows how the arms trade undermines our security by fanning the flames of war, terrorism and global instability. In countering these myths, the book points to ways in which we can combat the arms trade's malignant influence, reclaim our democracies and reshape our economies.
Learning to Compete in Industry by Why is there so little industry in Africa? Over the past forty years, industry has moved from the developed to the developing world, yet Africa’s share of global manufacturing has fallen from about 3 percent in 1970 to less than 2 percent in 2014. Industry is important to low-income countries. It is good for economic growth, job creation, and poverty reduction. Made in Africa: Learning to Compete in Industry outlines a new strategy to help African industry compete in global markets. This book draws on case studies and econometric and qualitative research from Africa and emerging Asia to understand what drives firm-level competitiveness in low-income countries. The results show that while traditional concerns such as infrastructure, skills, and the regulatory environment are important, they alone will not be sufficient for Africa to industrialize. The book also addresses how industrialization strategies will need to adapt to the region’s growing resource abundance.
Sustainable Logistics by This book will bring a state of the art overview of the research done in sustainable logistics.It will be structured along the four A's of sustainable logistics:1° Awareness: it is important that companies and policy makers are aware of the effects of their activities and policies. New methods to estimate the effects of the logistic activities and the change towards more sustainable ways will be covered2° Avoidance: transport can be avoided by a better collaboration between actors (vertically and horizontally). Papers covering this topic will be introduced here3° Acting and shifting the goods to more environmental friendly modes or to the non peak hours.4° Anticipation of new technologies: the use of more environmental friendly vehicles (electric, .LNG, ..) within the logistic chain.
The Software Paradox by Software is more important than ever today and yet its commercial value is steadily declining. Microsoft, for instance, has seen its gross margins decrease for a decade, while startups and corporations alike are distributing free software that would have been worth millions a few years ago. Welcome to the software paradox. In this O’Reilly report, RedMonk’s Stephen O’Grady explains why the real money no longer lies in software, and what it means for companies that depend on that revenue. You’ll learn how this paradox came about and what your company can do in response. This book covers: Why it’s growing more difficult to sell software on a standalone basis How software has come full circle, from enabler to product and back again The roles that open source, software-as-a-service, and subscriptions play How software developers have become the new kingmakers Why Microsoft, Apple, and Google epitomize this transition How the paradox has affected other tech giants, such as Oracle and Salesforce.com Strategies your software firm can explore, including alternative revenue models
Delivering Customer Value Through Procurement and Strategic Sourcing by This is the complete executive's guide to driving sustainable competitive advantage and mitigating risk in today's complex supply networks. Two of the field's leading consultants show senior managers how to apply advanced strategic sourcing to significantly improve your supply chain's efficiency, effectiveness, and sustainability. Drawing on their cutting-edge research, Yusen Xia and Walter L. Wallace help you go beyond mere cost-cutting and contract management to redesign and orchestrate your entire multi-tier supply chain. Wallace and Xia present powerful case studies and lessons from UPS, Coca-Cola, Home Depot, Shaw Industries, and other pioneers. You'll learn how to: Bring together the multiple business disciplines whose work impacts sourcing and procurement Use strategic sourcing techniques to create a more sustainable supply chain Integrate the use of emission permits into your strategic sourcing programs Manage procurement when the cost of raw materials fluctuates widely Effectively utilize financial hedging in strategic sourcing Deepen your understanding of contemporary buyer-supplier relationships Implement strategic lead-time management Increase visibility as a way to become more demand-driven Take advantage of recent advances in e-sourcing and e-procurement More effectively manage risk and uncertainty in your supply network Make better outsourcing/insourcing decisions in global supply chains If you're a senior manager who wants to transform sourcing and procurement into a key competitive differentiator, this book will help you deliver the goods.
The Handbook of Logistics and Distribution Management by The definitive guide to supply chain philosophy, strategy AND the practicalities of logistics and distribution. The Handbook of Logistics and Distribution Management is a step-by-step guide to setting up and managing supply chains to add maximum value to the organisations they serve. Benefiting from the author team's years of practical field-based experience in some of the most challenging environments across the world from developed economies to third world countries and war zones, this is a book that will enthuse students and be an invaluable desk reference throughout the careers of practitioners. Packed with worked examples and real-world data The Handbook of Logistics and Distribution Management offers complete coverage on all the key aspects of distribution, logistics and supply chain planning and management with clear and straightforward explanations. This is not a compilation of work drawn from a disparate collection of research papers and miscellaneous projects but a logical and complete holistic view of how supply chains fit together including the detailed, nitty gritty of the distribution and logistics. Globalisation, increased competition and new technologies have all changed the landscape in which supply chains operate. This fully revised 6th edition of The Handbook of Logistics and Distribution Management provides solutions to the key challenges. With new material on international freight forwarding, environmental best practice, cool chain, intermodal shipping and outsourcing and a new, detailed index of contents this is the ultimate study/reference companion. New online resources including PowerPoint lecture slides (tables, images and formulae from the text), glossary of terms, weblinks, blog articles, video interviews and infographics.
Supply Chain Management and Logistics by Designed by practitioners for practitioners, Supply Chain Management and Logistics: Innovative Strategies and Practical Solutionsprovides a wide-spectrum resource on many different aspects involved in supply chain management, including contemporary applications. With contributions from leading experts from all over the world, the book includes innovative strategies and practical solutions that address problems encountered by enterprise in management of supply chain and logistics. It details general techniques and specific approaches to a broad range of important, inspiring, and unanswered questions in the field. The book is organized around four major research themes in supply chain management: 1) supply chain strategy and coordination, 2) supply chain network optimization, 3) inventory management in supply chain, and 4) financial decisions in supply chain. The sequence of these themes helps transition from an enterprise-wide framework to network design to operational management to financial aspects of the supply chain. Each individual theme also addresses the answer to a challenging question as to how to go about applying quantitative tools to real-life operations, resulting in practical solutions. As the world moves toward more competitive and open markets, effective supply chain management is of critical importance to the success or failure of an enterprise. Despite a large amount of research achieved in the past decades on the supply chain management topic, many researchers and practitioners are still devoting considerable efforts on the emerging new problems. Designed to give you a collection of topics that bridge the gap between the academic arena and industrial practice, the book supplies a contemporary and up-to-date review on the advanced theory, applications, and practices of supply chain management, making it a rich resource for the design, analysis, and implementation of supply chain management problems arising in a wide range of industries.
Logistics and transportation security : a strategic, tactical, and operational guide to resilience by Examining sea, land, and air transportation systems and linkages, this book provides coverage of transportation security. Topics include: hazardous material handling, securing transportation networks, logistics essentials, supply chain security, risk assessment, the regulatory framework, strategic planning, and innovation through technology. The book discusses the differences between safety and security; developmental learning curve encompassing a wide range of subjects; global threats such as terrorism and piracy as well as current regulatory mandates and technological applications, including the latest threat to logistics security, cyber-attack; examines benefits of synergy between the public and private sectors, using a number of case studies and interviews to illustrate increasing collaboration and benefits.
Securing Transportation Systems by Addresses a variety of challenges and solutions within the transportation security sphere in order to protect our transportation systems * Provides innovative solutions to improved communication and creating joint operations centers to manage response to threats * Details technological measures to protect our transportation infrastructure, and explains their feasibility and economic costs * Discusses changes in travel behavior as a response to terrorism and natural disaster * Explains the role of transportation systems in supporting response operations in large disasters * Written with a worldwide scope
Understanding the Global Energy Crisis by We are facing a global energy crisis caused by world population growth, an escalating increase in demand, and continued dependence on fossil-based fuels for generation. It is widely accepted that increases in greenhouse gas concentration levels, if not reversed, will result in major changes to world climate with consequential effects on our society and economy. This is just the kind of intractable problem that Purdue University's Global Policy Research Institute seeks to address in the Purdue Studies in Public Policy series by promoting the engagement between policy makers and experts in fields such as engineering and technology. Major steps forward in the development and use of technology are required. In order to achieve solutions of the required scale and magnitude within a limited timeline, it is essential that engineers be not only technologically-adept but also aware of the wider social and political issues that policy-makers face. Likewise, it is also imperative that policy makers liaise closely with the academic community in order to realize advances. This book is designed to bridge the gap between these two groups, with a particular emphasis on educating the socially-conscious engineers and technologists of the future. In this accessibly-written volume, central issues in global energy are discussed through interdisciplinary dialogue between experts from both North America and Europe. The first section provides an overview of the nature of the global energy crisis approached from historical, political, and sociocultural perspectives. In the second section, expert contributors outline the technology and policy issues facing the development of major conventional and renewable energy sources. The third and final section explores policy and technology challenges and opportunities in the distribution and consumption of energy, in sectors such as transportation and the built environment. The book's epilogue suggests some future scenarios in energy distribution and use.
The Supply Chain Game Changers by BREAKTHROUGH BEST PRACTICES IN GLOBAL SUPPLY CHAIN MANAGEMENT FROM WORLD-CLASS PRACTITIONERS For all supply chain decision-makers, professionals, and students Improve financial and operational performance Manage risk and ensure continuity Drive value through deeper integration Optimize logistics cost and customer responsiveness Hire and develop world-class talent This book brings together advanced supply chain practices that yield significant, enduring business advantage. It reflects extensive collaboration between industry pioneers and The University of Tennessee Global Supply Chain Institute (GSCI), a leading source of best practice knowledge for global supply chain management. Building on GSCI''s deep industry partnerships, this book''s techniques take you far beyond the past decade''s advances. You''ll find new approaches to managing risk, integration, talent, distribution, purchasing, logistics, and more--all extensively vetted by leading executives. The authors fully explain each technique; its rationale, advantages, and challenges; and how pioneering organizations have implemented it. The world will look radically different in five years. If you want your supply chain to deliver competitive advantage tomorrow, you need to prepare today. This book shows you what to do, and how to get there. In recent years, practically everyone''s supply chain has become more sophisticated. To gain competitive advantage from your supply chain in the future, you''ll have to do even more. The Supply Chain Game Changers identifies powerful new ways to drive value in complex global supply chains, shows how pioneers are succeeding with these innovations, and helps you make them work in your environment. The authors first discuss ten trends impacting global supply chains today, and preview emerging drivers of change through 2025. Reflecting these changes, they share new best practices for managing global supply chains, evolving supply networks, and accounting for economics, politics, infrastructure, and competence. Next, the authors drill down to offer detailed guidance on several crucial aspects of supply chain management. You''ll discover new ways to identify, prioritize, and mitigate risk; balance cost and customer responsiveness through advanced distribution centers; integrate purchasing and logistics more effectively; and attract and develop world-class talent. The book concludes with the authors'' Top Ten actions for creating tomorrow''s world-class supplychain, practical tools for assessing where you stand,and detailed guidance for creating your new Action Plan. Manage tomorrow''s multiple threats to supply chain continuity Address the full spectrum of risks: from natural disasters to currency fluctuations to piracy Fix your supply chain''s hidden destroyer of value Overcome costly, damaging disconnects between purchasing and logistics Cut logistics costs and improve customer service at the same time Master high-value best practices, from picking/receiving to HR to sustainability Overcome the supply chain field''s deepening talent crisis Develop and retain future-focused industry leaders 
Logistics and Supply Chain Management by The UK’s bestselling book on logistics and supply chain management – over 100,000 copies sold. Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This updated 5th edition is a clear guide to all the key topics in an integrated approach to supply chains. As well as new and updated examples and case studies, there are two new chapters: Routes to Market: Many companies now have to manage multiple distribution channels - this chapter covers strategic issues on how companies “go to market” along with the cost implications of using alternative channels. Service Logistics: As companies begin to sell performance rather than physical product, this chapter explores the implications for logistics management as the need to provide higher levels of service and customer support becomes ever more critical.
Basics of Supply Chain Management by The practice of supply chain management has become widespread in most industries. It is now included in the curriculum of many business schools in the United States and in many countries around the world. A number of professional associations, such as the American Production and Inventory Control Society and the Supply Chain Management Society, offer certification programs in supply chain management for practicing professionals. This book covers the contents of the basic supply chain management course and helps you prepare for the certification examination in supply chain management. Basics of Supply Chain Managementcovers all modules of a core supply chain management course, including: Transformation process Forecasting and managing demand Planning and production scheduling Inventory management Purchasing management Distribution management Global supply chain issues Authored by a practitioner with the highest level of industrial experience and recognition, this book presents each concept fully and in an accessible manner. To aid understanding, it includes many practice problems, self-study test questions, and case studies. The case studies of 20 different companies can be used to teach graduate courses in supply chain management using the case method. National as well as global demand for supply chain management experts has been growing exponentially. Therefore, learning supply chain management can lead to a very rewarding professional career path. This book gives you the information you need to get started on that path.
Managing Supply Chain Risk by Risk management in supply chain logistics has moved from being a nice-to-have to a necessity due to the number of variables that can cripple a business. Managing Supply Chain Risk: Integrating with Risk Managementdetails the critical factors involved in managing supply chain risk. It discusses how managing supply chain risk can be integrated into Enterprise Risk Management (ERM) applications, focusing on the Committee of Sponsoring Organizations (COSO), Failure Mode Effects and Analysis (FMEA), and International Organization of Standards (ISO) 31000:2009 frameworks. The book focuses on the structure, implementation, and maintenance of a formal system for managing risks in the supply chain. Using data from firms and supply chain managers, the authors identify which factors have a critical impact on the decision to develop a system for managing supply chain risks and also explain how these factors can influence the level of success. They then detail how you can leverage these factors into a competitive advantage. However, the success of your supply chain risk management integration requires more than simply creating a new program or department. This major undertaking does not happen in a vacuum, rather it is a response to a number of factors or influences. And these factors can act to pre-condition the firm and its systems to the introduction and acceptance of, and progress on managing supply chain risks. Yet, no book has empirically identified these factors and explained how you can overcome resistance and make managing risks an integral part of your supply chain management. Until now.
Supply Chain Management and Logistics by Designed by practitioners for practitioners, Supply Chain Management and Logistics: Innovative Strategies and Practical Solutionsprovides a wide-spectrum resource on many different aspects involved in supply chain management, including contemporary applications. With contributions from leading experts from all over the world, the book includes innovative strategies and practical solutions that address problems encountered by enterprise in management of supply chain and logistics. It details general techniques and specific approaches to a broad range of important, inspiring, and unanswered questions in the field. The book is organized around four major research themes in supply chain management: 1) supply chain strategy and coordination, 2) supply chain network optimization, 3) inventory management in supply chain, and 4) financial decisions in supply chain. The sequence of these themes helps transition from an enterprise-wide framework to network design to operational management to financial aspects of the supply chain. Each individual theme also addresses the answer to a challenging question as to how to go about applying quantitative tools to real-life operations, resulting in practical solutions. As the world moves toward more competitive and open markets, effective supply chain management is of critical importance to the success or failure of an enterprise. Despite a large amount of research achieved in the past decades on the supply chain management topic, many researchers and practitioners are still devoting considerable efforts on the emerging new problems. Designed to give you a collection of topics that bridge the gap between the academic arena and industrial practice, the book supplies a contemporary and up-to-date review on the advanced theory, applications, and practices of supply chain management, making it a rich resource for the design, analysis, and implementation of supply chain management problems arising in a wide range of industries.The Handbook of Logistics and Distribution Management by The definitive guide to supply chain philosophy, strategy AND the practicalities of logistics and distribution. The Handbook of Logistics and Distribution Management is a step-by-step guide to setting up and managing supply chains to add maximum value to the organisations they serve. Benefiting from the author team's years of practical field-based experience in some of the most challenging environments across the world from developed economies to third world countries and war zones, this is a book that will enthuse students and be an invaluable desk reference throughout the careers of practitioners. Packed with worked examples and real-world data The Handbook of Logistics and Distribution Management offers complete coverage on all the key aspects of distribution, logistics and supply chain planning and management with clear and straightforward explanations. This is not a compilation of work drawn from a disparate collection of research papers and miscellaneous projects but a logical and complete holistic view of how supply chains fit together including the detailed, nitty gritty of the distribution and logistics. Globalisation, increased competition and new technologies have all changed the landscape in which supply chains operate. This fully revised 6th edition of The Handbook of Logistics and Distribution Management provides solutions to the key challenges. With new material on international freight forwarding, environmental best practice, cool chain, intermodal shipping and outsourcing and a new, detailed index of contents this is the ultimate study/reference companion. New online resources including PowerPoint lecture slides (tables, images and formulae from the text), glossary of terms, weblinks, blog articles, video interviews and infographics.
Marketing That Works by Discover New Entrepreneurial Marketing Strategies for Supercharging Profits and Sustaining Competitive Advantage! This practical guide shows how to use modern entrepreneurial marketing techniques to differentiate your company in the eyes of customers to achieve sustainable profitability. The authors focus on innovative strategies and tactics, pioneered by some of today's most successful and disruptive companies, including Google, Quidsi (diapers.com), Apple, Victoria's Secret, Anki, Pebble, Metricstream, and Warby Parker. These high-impact methods will help entrepreneurs achieve immediate, bottom-line results through more effective marketing. Based on The Wharton School of the University of Pennsylvania's pioneering Entrepreneurial Marketing course, this edition is fully updated to reflect what works in the marketplace today. Guided by the authors' collaboration with dozens of high-growth companies, it offers new insights into which marketing programs and distribution channels are likely to succeed, and how to leverage them in your unique business environment--even with limited resources. The authors begin by helping you refine your competitive positioning by clarifying "What am I selling to whom?" and "Why do they care?" Next, they guide you through the fundamentals of demand generation via public relations, social media, viral marketing, advertising, distribution, and marketing-enabled sales. Finally, they provide you with valuable tips on how to secure the right human capital resources to build the team you need to succeed. Each of these core concepts is illustrated with real-world anecdotes that provide fresh insights into traditional marketing concepts. Pragmatic from start to finish, Marketing That Works, Second Edition, is for marketers who care about both long-term strategies and short-term results. * Leverage cutting-edge, entrepreneurial techniques to get your positioning and pricing right * Generate, screen, and develop great new marketing ideas to reach your target audience * Lead your customers to your offering--and motivate them to buy * Cultivate the right people and resources for outstanding execution This guide offers high-value, low-cost marketing solutions that leverage today's newest trends, tactics, channels, and technologies. It highlights companies that are redefining marketing and illuminates powerful new ways to secure resources, test and execute plans, and build brands. The authors present practices for getting close to customers, reinforcing positioning, and developing marketing programs. Wherever you compete, this guide will help you grow your sales and profits, and drive more value from every dollar you spend on marketing. For more information about Marketing That Works, visit www.marketingthatworksbook.com.
Sustainable Logistics and Supply Chain Management by Written by three leading experts, this revised edition of Sustainable Logistics and Supply Chain Management looks at key areas in the field, such as: product design, procurement, cleaner production, freight transport, warehousing and storage, purchasing, supply management, reverse logistics, recycling, and strategy. The book now offers downloadable supplemental materials for professors and instructors, including PowerPoint presentations, exercises, key concepts, and study questions and answers. The authors have updated the tables and graphs and re-written the case studies to sharpen their focus and give them a pedagogical perspective. 
Project Management the Agile Way by Widely acclaimed as one of the top Agile books and a recommended resource for the PMI-ACP Exam in its first edition, Project Management the Agile Way by popular demand has been updated and redesigned. This second edition is in modular format to facilitate training and advanced course instruction, and provides new coverage of Agile, such as hybrid agile methods, the latest public sector practices, and a chapter dedicated to transitioning to agile. It discusses the "grand bargain" between project management and business, the shift in dominance from plans to product, and from input to output, and introduces new concepts such as return on benefit.
Experienced practitioners and students that want to learn how to make agile work effectively in the enterprise should read this book.
Individuals preparing for the PMI Agile Certified Practitioner (PMI-ACP) examination, and training providers developing courses, will find this second edition quite helpful.
Project Management Analytics by To manage projects, you must not only control schedules and costs: you must also manage growing operational uncertainty. Today's powerful analytics tools and methods can help you do all of this far more successfully. In Project Management Analytics , Harjit Singh shows how to bring greater evidence-based clarity and rationality to all your key decisions throughout the full project lifecycle. Singh identifies the components and characteristics of a good project decision and shows how to improve decisions by using predictive, prescriptive, statistical, and other methods. You'll learn how to mitigate risks by identifying meaningful historical patterns and trends; optimize allocation and use of scarce resources within project constraints; automate data-driven decision-making processes based on huge data sets; and effectively handle multiple interrelated decision criteria. Singh also helps you integrate analytics into the project management methods you already use, combining today's best analytical techniques with proven approaches such as PMI PMBOK® and Lean Six Sigma. Project managers can no longer rely on vague impressions or seat-of-the-pants intuition. Fortunately, you don't have to. With Project Management Analytics , you can use facts, evidence, and knowledge--and get far better results. Achieve efficient, reliable, consistent, and fact-based project decision-making Systematically bring data and objective analysis to key project decisions Avoid "garbage in, garbage out" Properly collect, store, analyze, and interpret your project-related data Optimize multi-criteria decisions in large group environments Use the Analytic Hierarchy Process (AHP) to improve complex real-world decisions Streamline projects the way you streamline other business processes Leverage data-driven Lean Six Sigma to manage projects more effectively
SAP Project Management Pitfalls by Master the SAP product ecosystem, the client environment, and the feasibility of implementing critical business process with the required technical and functional configuration. SAP Project Management Pitfalls is the first book to provide you with real examples of the pitfalls that you can avoid, providing you with a road-map to a successful implementation. Jay Kay, a SAP Program Manager for Capgemini, first takes a deep dive into common pitfalls in implementing SAP ERP projects in a complex IT landscape. You will learn about the potential causes of failures, study a selection of relevant project implementation case studies in the area, and see a range of possible countermeasures. Jay Kay also provides background on each - the significance of each implementation area, its relevance to a service company that implements SAP projects, and the current state of research. Key highlights of the book: Tools and techniques for project planning and templates for allocating resources Industry standards and innovations in SAP implementation projects in the form of standard solutions aimed at successful implementation Managing SAP system ECC upgrades, EHP updates and project patches Learn effective ways to implement robust SAP release management practices (change management, BAU) Wearing a practitioner''s insight, Jay Kay explores the relevance of each failed implementation scenario and how to support your company or clients to succeed in a SAP implementation. There are many considerations when implementing SAP, but as you will learn, knowledge, insight, and effective tools to mitigate risks can take you to a successful implementation project. What you''ll learn What are the common pitfalls in SAP implementation projects How SAP solution validation and feasibility analysis are done How critical integration is done within the SAP ecosystem What is the road-map for SAP testing How to manage SAP upgrade projects Who this book is for The audience for this book includes all levels of SAP technical and functional leads, project managers, release managers, pre-sale consultants, bid managers, consultants, solution architects and executives responsible for implementing SAP projects. Table of Contents Chapter 1: Introduction to SAP Enterprise Software Chapter 2: Implementing SAP using ASAP-AGILE Methodology Chapter 3: Implementing SAP using Tools, Methods & Accelerators Chapter 4: Key SAP Implementation Challenges Chapter 5: Approach to SAP Testing & QM Best Practices Chapter 6: Approach to Cut Over plan & Go Live Best Practices Chapter 7: Approach to end user Training & Transition Best Practices Chapter 8: Release Management in SAP using structured Approach Chapter 9: Effectively managing SAP System Upgrades, EHP Upgrades, Migration to HANA DB Chapter 10: Leveraging SAP SolMan Capabilities to mitigate Risks Chapter 11: Leveraging SAP Enterprise Portal Chapter 12: Industrialized SAP Solution Implementation Chapter 13: Accelerated SAP Implementation using SAP RDS Chapter 14: Transform your enterprise to SAP S/4 HANA Cloud Enterprise Chapter 15: SAP HCM Implementation & Roadmap to HCM on HANA Chapter 16: SAP Transportation Management (tm) to deliver fulfillment across Global Logistics Network Chapter 17: Implementing SAP Governance, Risk & Compliance Chapter 18: Implementing SAP GRC and HANA Solutions for Global Risk & Compliance Chapter 19: Introduction to SAP S/4 HANA FIORI Apps, The next gen mobile Chapter 20: Implementing SAP Analytics (BW, BI/BO), powered by SAP HANA Chapter 21: SAP Implementation Estimation Best Practices Chapter 22: Day in a life cycle of an SAP Project Manager Chapter 23: Approach to writing effective SAP Proposals Chapter 24: Enhancing your Consulting skills
Project Management Basics by Learn step-by-step instructions for managing any project in a clean sequence of five classic phases--initiating, planning, executing, releasing, and closing. This book sets out clearly and engagingly which tasks need to be done and when, how, and why they need to be done. Each chapter on one of the five phases walks you through all the steps in that phase's workflow, which are laid out in a checklist attached to the chapter. The checklists are graphically supplemented by flow charts and swim lane diagrams. The master checklist serves as a map and tool for project managers to use in the real world to run projects and keep them on track. Senior project manager and PM mentor Melanie McBride understands the predicament of beginning and junior project managers: "You're at the edge of a tornado, bombarded by overly excited people offering you a Mission Impossible. Everywhere you look there are cool shiny things swirling around your head--the earnest coworker telling you to go agile, the software package promising a turnkey collaboration solution, the PMO with an arm-long list of required processes. So how do you avoid getting whacked in the head by that airborne Mac truck of a customer commit? Oh, and what exactly do you need to do to get those flying monkeys to shut up?" Project Management Basics slips the spinning project manager into the eye of the storm where things are quiet and it's easy to figure out what to do next using the author's detailed checklists and hard-headed advice. She shows that project management doesn't have to be "a chaotic hot mess, leaving you with an egg-beater hairdo." With McBride's book and checklists in hand, even first-time project managers can pull off controlled, flying-monkey-free projects. What You Will Learn See the essential duties of a project manager Master the project management life cycle in five phases Discover the what, when, how, and why of PM tasks presented in detailed steps Leverage checklists for optimum efficiency and throughput Adapt workflow controls to low-PM organizations Enhance PM with vogue methodologies without obscuring the basics Who This Book Is For Beginning and junior project managers seeking a concise, authoritative guide to the basics of project management, together with checklists, flow charts, and swim lane diagrams for immediate use in real-world projects.
Project Risk Management by It's not exactly news that putting the concepts of risk management into action can help make a project more successful. In fact, a solid understanding of risk management is a vital component of any project management professional's training, regardless of the industry in which he or she might work. In today's fast-paced, constantly changing, and extremely competitive environment, risk management is more important than ever for businesses hoping to find their footing in the global market. In Project Risk Management: A Practical Implementation Approach, author Michael M. Bissonette not only provides insights into the best ways to implement the traditional techniques of risk management, but also explores innovative new methods that can help modern organizations build their culture, improve financial performance, and ultimately achieve greater success in all of their projects.
