Tutoring Services: Computer Tutoring

There are two types of computer support that students may receive from our tutoring staff members: Computer Assistance and Computer Tutoring. Staff members who provide Computer Assistance can help with computer basics such as logging into FSCJ's computer systems, printing documents, navigating Canvas, and using Microsoft Office applications. Library staff in the LLC's facilities may also be able to provide this kind of support. Computer tutoring entails more in-depth technological support for courses that deal with digital media, coding, and computer hardware. Please review the staff profiles below to see the type of support that may be provided by individual staff members. 

Computer assistance is available at all campus locations (provided by either our computer tutors or library staff). Computer tutoring for specific courses is available at the following campuses: Deerwood, Downtown, Kent, and South. Please view the staff profiles below to view the availability of course-specific support at each site. To schedule a campus-based tutoring appointment or to check for the availability of walk-ins, please use the following link:

Schedule a Campus-Based Tutoring Appointment

Note to Faculty and Staff: The booking link for campus tutoring appointments is connected to the student user role. Faculty and staff attempting to use this link will receive an error message.  Students may view the how-to videos included on this page for assistance with navigating this booking process.

For information about coverage for specific courses, scroll down to view the staff profiles below.

If you would prefer an online computer tutoring session with one of FSCJ's staff members, you may use the following link to view availability and book an appointment using the Tutor Match feature in Brainfuse.

Use This Link for Direct Access to Brainfuse

In addition to the link on this page, there are access points for Brainfuse in myFSCJ and Canvas course shells.

Note:  You may also access online computer tutoring by using the Live Help feature in Brainfuse that is staffed by Brainfuse's professional tutors. Tutoring for Microsoft Office and Adobe applications and programming languages such as HTML, and SQL is available through Live Help.  Please note that you are allotted 90 minutes per month to use the services provided by Brainfuse's tutors.  Any sessions that you have in Live Help will be deducted from your monthly allotment of time. To maximize your access to online tutoring support, we suggest that you use Tutor Match with FSCJ's tutors as your primary source of tutoring support and then supplement with help provided by Brainfuse's tutors during times when our tutors are not available for appointments.

Computer tutoring appointments are scheduled in 30-minute increments. You may stretch your session time to a full hour by scheduling two back-to-back tutoring appointments in one calendar day. We cap tutoring sessions at one hour of tutoring per calendar day to ensure that our staff are available to assist as many students as possible.

• Please prepare for your session by identifying specific questions or examples of problems that you would like to work through. Bring your class notes, textbook, or any handouts that you have so that they may be referenced during your session. 
• For online tutoring sessions, you may the Snap and Send feature in Brainfuse's mobile app to facilitate content sharing during the session.
• Students who receive notetaking or sign language interpretation as a part of their accommodations for disabilities may bring these support staff members with them to their tutoring sessions. For online tutoring sessions, just reach out to the tutor with whom the session has been scheduled to alert them that you will be inviting another attendee so that they can provide you with a special access link for the session.