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FSCJ Library & Tutoring Services Annual Review 2022-2023

Brainfuse Online Tutoring Overview

FSCJ uses an online tutoring service called Brainfuse. Professional tutors who are employed by Brainfuse provide synchronous and asynchronous online tutoring support. In addition to this direct tutoring support, students have unlimited access to a number of academic tools that they may use independently. Below is a brief description of the tutoring options provided by Brainfuse's tutors and the system's academic tools.

Brainfuse Tutoring Options and Academic Tools
Live Help Synchronous tutoring support provided by Brainfuse's professional tutors
Writing Lab An asynchronous writing review service provided by Brainfuse's professional tutors
Send a Question An asynchronous support option that allows students to upload a question and return later for tutor feedback
Language Lab Synchronous tutoring support for world languages provided by Brainfuse's professional tutors
Skill Surfer  A library of lessons, videos, test prep materials, and more
Leap Learning Platform           Diagnostic test center with customized study plans, lessons, and links to live tutoring
eParachute Tool to discover the college majors and careers that match a student's skills and interests
Flashbulb Study tool for creating and sharing flashcards, tests, and games
MEET Web conferencing tool that allows students to schedule sessions with peers in a private virtual study room
Brainwave Platform that allows students to use Brainfuse's digital whiteboard and session tools to create and share movie-like notes and ideas

There is a system feature in Brainfuse called Tutor Match that allows us to integrate institutional tutors into the online tutoring platform.  Tutor Match online tutoring sessions provided by FSCJ's tutors are documented on the page titled "Tutoring Provided by FSCJ's Tutors."

Brainfuse has a mobile app that students may use to access the system. It is available for both android devices and iPhones.

Brainfuse has a system feature called the Faculty Dashboard that allows faculty to refer students to online tutoring by assigning online tutoring tasks to their students. The Faculty Dashboard allows a faculty member to monitor students' completion of these assigned tasks. 

Brainfuse Online Tutoring Data

The data below represent the Live Help and Writing Lab tutoring services provided by Brainfuse's professional tutors. 

Brainfuse Online Tutoring 2022 to 2023 AY
Live Help Tutoring Sessions (duplicated headcount) 1,825 sessions
Unique Live Help Users 742 unique users
Live Help Tutoring Hours 556 hours
Writing Lab Tutoring Sessions (duplicated headcount) 4,553 sessions
Unique Writing Lab Users 2,225 unique users
Writing Lab Tutoring Hours 2,277 hours
Database Usage 255,537 visits
App Visits 3,894 visits
Unique Visits 44,730 visits
Tests Taken 655 tests
Faculty Dashboard Tasks Assigned 1,332 tasks

The table below highlights students' usage of Brainfuse's database by indicating the percentage of usage for the noted system features. 

Brainfuse Database Usage, 2022 to 2023 AY
Database Area Percentage
Skill Surfer 25.04%
eParachute 8.93%
Flashbulb 12.08%
App Usage 53.95%

Brainfuse Tutoring by Semester

Brainfuse Usage by Academic Semester, 2022 to 2023 AY

 

Because the starting and ending dates for semesters can vary from year to year, for sake of reporting consistency, in these datasets the academic semesters are defined as follows:

 

Fall Term: September through December

Spring Term: January through April

Summer Term: May through August

 

The table below indicates the total number of Brainfuse online tutoring sessions (duplicated headcount) provided by Brainfuse's professional tutors that were executed during each academic semester.

 

Fall 2022 Spring 2023 Summer 2023
2,925 2,131 1,322

 

The table below indicates the percentage of enrolled students (unduplicated headcount) who used the tutoring services provided by Brainfuse's professional tutors during each academic semester.

 

  Fall 2022 Spring 2023 Summer 2023
Live Help 2.0% (n=303) 1.3% (n=236) 1.6% (n=203)
Writing Lab 7.6% (n=1165) 3.7% (n=690) 2.9% (n=370)

*EAB Navigate is the source for enrollment data.  Fall 2022 (N=15,254); Spring 2023 (N=18,858); Summer 2023 (N=12,961).

Brainfuse Tutoring by Academic Program

Students from 118 distinct academic programs used Brainfuse's tutoring services during the 2022-2023 academic year. The table below identifies the top 5 programs of study for tutoring users (unduplicated headcount). 

Top 5 Programs of Study for Brainfuse Tutoring Users
Program Total Unique Users
Associate in Arts 1,259
Dual Enrollment 392
Nursing (A.S.) 145
Human Services (B.S.) 72
Computer Information Technology (A.S.) 55

 

Brainfuse Tutoring Usage by Subject

Brainfuse uses broad subject categories to categorize tutoring sessions facilitated by their professional tutors. Live Help is the synchronous online tutoring option. The table below indicates the top 10 subject areas in which Brainfuse's tutors provided Live Help support. 

Top 10 Subjects for Live Help Users
Subject Total Sessions
Reading 395
College Algebra 314
Statistics  152
College Spanish  143
Pre-Algebra 106
Chemistry 103
Calculus 88
Accounting 76
Excel 69
Economics 48