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FSCJ LLC Annual Review 2021-2022

Data reports and statistics from the FSCJ Library and Learning Commons for the Academic Year 2021-22.

Online Library Services

Our faculty librarians (both full time and adjunct) monitor our online LibChat service and provide online reference assistance through chat, SMS messaging, and email. Librarians also create and manage a Frequently Asked Questions (FAQ) database that students, staff and faculty can access 24/7. Our FAQ page is heavily used by our patrons and allows us to answer ready-reference and policy questions efficiently. 

LibChat is our live chat option. Patrons can ask questions of librarians seven days a week. Multiple librarians monitor this chat service from the Library Reference Desks and are able to provide students and faculty with remote reference services through this portal.